Privacy Policy

1. Information We Collect

When you interact with our website or submit an enquiry, we may collect information such as:

• Full Name
• Mobile Number
• Email Address
• City or Location
• Product or furniture requirements
• Information submitted through enquiry forms
• Any other information you voluntarily provide to us

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website interaction data.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests
• Contact you regarding our furniture, products, services, and offers
• Provide product information, quotations, or assistance
• Arrange showroom visits or follow-ups where applicable
• Improve our website, products, services, and customer experience
• Measure and improve our advertising and marketing campaigns
• Maintain the security and proper functioning of our website

3. Communication With You

By submitting your contact details through our website or enquiry form, you consent to Black and Blues Furniture contacting you through phone calls, SMS, WhatsApp, email, or other appropriate communication channels regarding your enquiry, products, services, offers, or promotions.

You may request to stop receiving promotional communications at any time.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve your browsing experience, understand website usage, and measure advertising performance.

We may use third-party advertising and analytics platforms, including services such as Google and Meta, which may collect information in accordance with their respective privacy policies.

5. Sharing of Your Information

Black and Blues Furniture does not sell or rent your personal information.

We may share your information with trusted employees, service providers, agencies, technology providers, or business partners where reasonably necessary to:

• Respond to your enquiry
• Provide requested services
• Process customer requests
• Operate and maintain our website
• Manage customer communications
• Conduct advertising and marketing activities
• Comply with applicable legal requirements

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other external services.

Black and Blues Furniture is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent where applicable
• Opt out of promotional communications

To exercise any applicable rights, please contact us using the details provided below.

10. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

Black and Blues Furniture may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Consent

By submitting your information through our website or landing page, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.